Shipping & Returns

Shipping & Returns
Shipping Policy
At Neroxa Tech, we work to make every order simple, secure, and reliable.
Orders are carefully processed and packaged before being shipped. Shipping options, estimated delivery times, and costs are displayed at checkout and may vary depending on the destination, shipping method, and product.
Once your order has been shipped, you may receive tracking information when available so you can follow its delivery.
Please note that delivery times may be affected by factors outside our control, including customs procedures, holidays, weather conditions, or carrier delays.
For any questions regarding your order or shipping, please contact our support team.


Return & Exchange Policy
We want you to have a positive shopping experience with Neroxa Tech.
If you receive a damaged, defective, incorrect, or significantly different product from what you ordered, please contact us as soon as possible with your order details and relevant photos or information so we can review the situation and assist you.
Returns and exchanges are subject to the applicable laws and regulations of the customer's location and to the specific conditions of the product and order.
If a return is approved, we will provide instructions on how to proceed. Refunds, when applicable, will be processed according to the original payment method and the applicable refund conditions.
For return or exchange requests, please contact our support team before sending any product back.
Neroxa Tech — Better Tech. Bigger Possibilities.